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Salesforce CPQ

Salesforce CPQ (Configure, Price, Quote) is a powerful sales tool that automates the process of configuring products, pricing them, and generating quotes for sales orders. It is designed to help sales teams quickly and accurately generate quotes for complex products and services, ensuring consistency and compliance with pricing rules and approval processes.

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Course overview

Key Features of Salesforce CPQ

  1. Product Configuration

    • Guided Selling: Step-by-step guidance for sales reps to configure products based on customer needs and preferences.
    • Product Bundling: Combine multiple products into a single package with predefined pricing and discount rules.
    • Dynamic Product Selection: Display relevant product options based on the selections made during the configuration process.
  2. Pricing

    • Price Rules: Define complex pricing rules based on various criteria such as volume, customer type, or region.
    • Discount Management: Apply discounts automatically based on predefined criteria or allow for manual discounting with appropriate approvals.
    • Tiered Pricing: Set up pricing tiers for different quantities or customer segments.
    • Price Books: Manage multiple price books for different markets, currencies, or customer segments.
  3. Quote Generation

    • Quote Templates: Create and customize professional-looking quote templates with company branding and customer-specific information.
    • Automated Approvals: Define approval workflows to ensure that quotes meeting certain criteria are reviewed and approved by the appropriate personnel.
    • E-Signatures: Integrate with electronic signature solutions to streamline the quote approval and acceptance process.
  4. Contract Management

    • Subscription Management: Handle subscription-based pricing and renewals.
    • Contract Amendments: Easily amend contracts to reflect changes in product configurations, pricing, or terms.
    • Renewals and Upsell/Cross-Sell: Automate the renewal process and identify opportunities for upselling and cross-selling.
  5. Integration with Salesforce CRM

    • Opportunity Management: Integrate with Salesforce Sales Cloud to seamlessly track quotes and opportunities.
    • Billing and Invoicing: Connect with Salesforce Billing for end-to-end billing and invoicing capabilities.
    • Reporting and Analytics: Leverage Salesforce's reporting tools to gain insights into sales performance, quote accuracy, and revenue forecasting.
Curriculum for this course
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