Salesforce Admin

Introduction to Salesforce

• Understanding the basics of Salesforce and its architecture.
• Overview of Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud.
• Navigating the Salesforce interface and learning key terminologies.

Administration

• User Management: Creating and managing user accounts, profiles, and roles.
• Security and Access: Configuring security settings, permission sets, and sharing rules.
• Data Management: Importing, exporting, and managing data using tools like Data Loader.
• Customization: Customizing fields, page layouts, record types, and objects